Effective Date: 08/08/2026
At Giftora8, we aim to make sure your gifts reach you safely and within the estimated delivery timeframe. This Shipping & Delivery Policy explains how we process and deliver orders placed through our website.
1. Order Processing
After you place an order, we process it after receiving successful payment confirmation or confirmation of the selected payment method.
Orders are generally processed within 1–3 business days, unless otherwise mentioned on the product page.
Personalized or customized products may require additional processing time.
2. Delivery Time
Estimated delivery time may vary depending on the delivery location, product availability, courier partner, and other circumstances.
Generally, orders may be delivered within:
- Metro & major cities: 3–7 business days
- Other locations: 5–10 business days
- Remote areas: Additional time may be required
These are estimated timelines and are not guaranteed delivery dates.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before the order is placed.
Shipping charges may vary depending on:
- Delivery location
- Order value
- Product size or weight
- Delivery method
- Promotional offers
4. Order Tracking
Where tracking is available, customers may receive a tracking number or tracking link through email, SMS, WhatsApp, or other available communication channels.
Customers can use the tracking information to monitor their shipment.
5. Delivery Address
Customers are responsible for providing a complete and accurate delivery address, including:
- Full Name
- House/Flat Number
- Street/Area
- City
- State
- PIN Code
- Mobile Number
Giftora8 is not responsible for delivery failures or delays caused by incorrect, incomplete, or outdated shipping information provided by the customer.
6. Delayed Delivery
Delivery may sometimes be delayed due to circumstances beyond our reasonable control, including:
- Weather conditions
- Public holidays
- Courier delays
- Natural disasters
- Transportation disruptions
- Strikes
- High order volumes
- Incorrect address information
- Remote or difficult-to-reach locations
We will make reasonable efforts to assist customers in case of delivery delays.
7. Failed Delivery
If a delivery attempt fails because the recipient is unavailable or the address/mobile number is incorrect, the courier partner may attempt redelivery.
Additional delivery charges may apply in certain circumstances.
Customers should ensure that someone is available to receive the package at the provided delivery address.
8. Damaged Package
If your package appears damaged, opened, or tampered with at the time of delivery, please:
- Take photographs/videos of the package.
- Do not discard the packaging.
- Contact Giftora8 customer support as soon as possible.
- Provide your order number and supporting photographs/videos.
Our team will review the matter and provide an appropriate resolution according to our Return & Refund Policy.
9. Wrong or Missing Product
If you receive an incorrect product or an item is missing from your order, please contact us as soon as possible after delivery.
Please provide:
- Order number
- Product details
- Photographs/videos of the package
- Description of the issue
We will review the request and provide an appropriate solution where applicable.
10. International Shipping
Unless specifically stated on the website, Giftora8 currently focuses on deliveries within India.
International shipping availability, if introduced in the future, may be subject to additional shipping charges, customs duties, taxes, and other applicable requirements.
11. Personalized & Customized Gifts
Personalized or customized gifts may require additional processing time because they are prepared according to customer-provided details.
Customers should carefully check spelling, names, dates, messages, photographs, and other customization information before placing an order.
Giftora8 may not be responsible for errors resulting from incorrect information submitted by the customer.
12. Delivery Confirmation
An order may be considered delivered when the courier partner records successful delivery at the address provided during checkout.
Customers should contact us promptly if an order is marked as delivered but has not been received.
13. Changes to This Shipping Policy
Giftora8 reserves the right to update or modify this Shipping & Delivery Policy from time to time.
Any changes will be published on this page with an updated effective date.
14. Contact Us
For shipping and delivery-related questions, please contact us:
Giftora8